Wirral Letting Agents Tips to Sustaining a Healthy Relationship Between Tenant and Landlord

As experienced Wirral Letting Agents having a good relationship between landlord and tenant can be crucial throughout tenancy as without it, you may be faced with a bad experience – on behalf of both landlord and tenant. Tenants may also risk the possibility of not receiving their deposit back at the end of tenancy if the landlord has not been happy with their treatment of the property. Likewise, if a landlord is lazy or harsh, tenants are not going to be cooperative or respect property regulations.

Tips for tenants

If you discover a problem in your living space, first assess whether it is something that you can fix yourself or if it is something that should be left to the professionals. If you pester your landlord persistently over trivial problems this can be annoying and they may end up giving up trying to help (which would be bad if a larger problem arose).  In any case, be sure to be persistent when there is something you need the landlord to sort out; you may need to follow up your conversations with emails. If you do happen to damage the property or furnishings in any way, it is best not to try to cover up the damage and instead let them know straight away, even if it is a hard conversation.

 Being positive and friendly with your landlord can get you far, especially when they are offering a service. In addition to this, be sure to pay your rent on time – reliability goes both ways.

Tips for landlords

When you have new tenants moving into your property, welcoming them is important. Any problems with the property should be fixed before the tenants move in.

If the property has a gas/electricity key, inform your tenants before they move in and maybe even top it up a little to ensure that they have enough gas and electricity for when they arrive. Also be sure to inform them in advance and give them a lot of notice if you are considering upping the rent as they may need to ready themselves financially. In increasing the rent however, your tenants may be more obliging if you offer to make the property worth that extra bit of money – i.e. by making improvements, supplying them with new equipment, etc.

If a tenant comes to you with a problem, fix it as soon as possible. Not only does this help out your tenant and sustain a good relationship, it also helps to keep your property in good condition, not letting it fall into disrepair. Also make sure that your property is safe and habitable, ensuring that the gas and electricity supplies are safe as well as wires, you may also want to provide smoke detectors. 

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Wirral Letting Agents Renovation Tips


Renovating Letting Properties and tips for landlords

Renovating and decorating a property you are letting can be difficult as you need to make sure it is not going to repel tenants as well as ensuring that the property, its contents and décor are long lasting and durable enough. The main concerns for Wirral letting agents when it comes to decorating is being aware of your budget and planning your time accordingly so that you are not spending too much time wasted, as time is money.


First decide what you want to do with the property and what needs doing. Create a realistic and structured plan of what you need to buy, what colours and furniture you want to include and in what order everything needs doing (there is no point moving in a new sofa in when your floor still needs laminating and your walls need painting). If you are renovating in between tenancies then it will be a good idea to start your decorating as soon as the current tenants have left, even before if they give you approval. You may even be able to apply for a landlord council tax exemption if your property will remain unfurnished and empty while you are renovating. Nevertheless, be sure you know what you are going to do before you do it.

Floors and Walls

Many opt for light wall colours and carpets in order to present the feeling of openness and space. It may seem like a very inviting idea and yes, plainness is the best option to go with in buy-to-let properties. However the problem with light colours is that they are not long lasting and will very easily get dirty. Carpets in particular as they have the most physical contact and will easily get mucky – especially when people don’t remove their shoes. Warmer colours such as mid-browns, grey, green, etc. could be a better option for walls and similarly for carpets.

When picking a carpet, the cheap and cheerful type will not last very long and will wear and fade in colour. This can cost you money as you will find that you will need to replace the carpet more often. In order to save money, you should try and go for the thicker and more substantial carpets. They may cost you more money upfront, but you will save money in the long run.

Opting for laminate flooring however is a completely different matter and can occasionally be almost as problematic as carpet. They are mostly durable and long lasting which would be perfect for your property but they can sometimes have defects. When wet or damp, they tend to expand which can obviously cause problems. This is usually due to people cleaning them with a wet mop.

How you decorate

Think about who you are letting to and what they will want. If you have a few bedrooms you may be looking at letting to a family or to multiple students. Especially in the case of students, they are most likely not going to care on how fancy the property is, as long as it is habitable.

When decorating, be sure to keep a neutral and clear mind and remember that you are not the one who will be living in the property. It is easy to get carried away by spotting styles and items that you yourself love, but this can in fact scare away tenants. Tenants will want a basic and neutral property that they can apply their own designs to, therefore try to avoid with extravagance or personal favourites.

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Wirral Letting Agents Tips for Not Losing out on your Rental Deposit.


Moving into your new home can be an exciting time, and you may not even be thinking about the far future, amidst the unpacking and buying of home items, and when you come to leave your new home. Getting back your rental deposit at the end of your stay is often an issue for many tenants, and you yourself could be a victim of not receiving it back from your landlord at the end. If a landlord feels that you have damaged the property in any way, they have a history of simply withholding part or all of the tenant’s deposit. Likewise, if a tenant fears that their landlord was not going to give them their deposit back, they could refrain from paying the last month’s rent – the landlord not being able to do much about it. Many Wirral letting agents provide a fair letting system, but there are a number of things that you can do to prevent such occurrences and to protect yourself with an unfair landlord or letting agent, ensuring that you receive your full deposit back. As a landlord, it is unlikely you will want to be the bad guy and not be able to return the deposit back to the tenant upon the end of their tenancy, so encourage tenants to do the following:


Collecting Evidence

The most important things before, throughout and upon leaving residency is to keep a record of the appearance and condition of the property. Before you move in, take dated photos of your new home without all of your belongings, showing how you received it. If you damage anything during your stay or if something breaks of its own accord, be sure to let your landlord know immediately and follow your conversation up with an email, or if you emailed them prior, be sure to have a face to face or phone conversation with them. Upon leaving the property you should also take photographs, showing how you have left the property.

Keeping track of the condition protects you against any false or unfair claims of you mistreating the property and you have informed your landlord of any issues along the way.


Your Tenancy

At the beginning of your tenancy, it is important to scout the property with your landlord or agent and process through all items within. You yourself should thoroughly inspect and take photos of the property, paying attention to any impairment or broken objects. If they claim they will repair something which is broken then make sure you follow them up and only sign when you are completely satisfied with everything. It can also be worth recording the meter reading. 

During your tenancy, if you find that anything gets damaged or broken that you cannot fix yourself, inform your landlord or agent immediately. This could include electrical damage/faults, dampness, plumbing, etc. Take any photographs of the damage and be sure to send an email as well.

Thoroughly examine your contract upon leaving. Clean if necessary and be sure to submit to any other conditions that your contract declares. Before leaving, take more photographs of how you are leaving the property and try to return it to the way it was when you first received it however, legally your contract should inform you that wear and tear is likely and okay.


Protection Schemes

With the aim to manage and to prevent anyone from losing out, the government introduced two types of deposit protection schemes. It is  up to the landlord to determine which scheme is used, but anyone in the England and Wales vicinity who signs a short hold tenancy agreement has their deposit protected by one of these schemes, which also solves any disputes.

The custodial tenancy deposit scheme enables landlords to freely pay deposits into the deposit protection service, and when the tenancy comes to an end; both sides have to agree on a sum of deposit to be returned in order for the scheme to release the funds. The tenant then receives the funds through their bank account.

The insurance-based tenancy deposit scheme gives two options. The first is ‘My deposits’ and the second is ‘The tenancy deposit scheme (TDS). You deposit will be paid to your landlord, and your landlord keeps the deposit, paying a premium to the insurer.

There is also the option of an external examiner being appointed to offer solutions to any disputes.

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Tips for First Time Renters. Wirral Letting Agents Encourage Organisation

Here at Propeller we are Wirral and Liverpool Letting Agents and find nothing more pleasing than satisfied landlords and tenants. The rental market can move very quickly with lots to do that could prove difficult if you are a first time renter. Here is our advice to help first time renters through a smooth and steady rental process.

Ask Questions 

If you are renting for the first time it is easy to become overwhelmed. People can expect you to know all about costs, rules, contracts etc. Legal requirements are also a challenge, and different landlords have different charges and the whole process can be confusing. Ask questions and act upon getting the answers as soon as you possibly can so that everything is clear in your mind.

Talk to your Landlord 

Find out if you are in an ‘Assured Shorthold Tenancy.’ If you are then the landlord has a legal obligation to put your deposit in a protected deposit scheme. If they haven’t then contact them within 30 days of your moving in.

Make sure you are clear on (and can afford) the upfront costs such as a month’s rent in advance and a deposit (the average deposit is six months in rent.) Always confirm these figures as soon as you show interest in the property.

Letting Agents 

Find out exactly what this includes.The likelihood is there will be fees for professional cleaning, credit checks, the drawing up of contracts and reference checks. Plan ahead again by confirming with your references that they are willing to be used as references. If you are a pet owner, once again there can be additional fees.

Prepare your Documents 

The process from viewing to renting can be done really quickly if you don’t have delays in sorting out/finding your essential documents. These include but are not limited to; proof of address, proof of work, colleagues who can act as a reference and possibly recent bank statements.

When searching for a renting property, organisation is key. The quicker you pay your fees and submit your documents, the closer you are to your new rented home.



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Wirral Letting Agents News: Trouble for Landlords Association

The Residential Landlords’ Association found themselves in hot water last month after publishing advice for its members to visit their prospective tenants without warning, before entering a tenancy agreement with them.

The RLA published a blog post of a list of top 10 tips for landlords who are trying to find new tenants. Strangely, they also listed to be cautious of people who live with their parents because ‘often they become a problem.’ The most controversial point, was that landlords should make an unexpected visit to where the prospective tenants are currently living in order to view how they treat the property and to confirm that they actually live there.

As letting agents Wirral, we work with a lot of landlords and are aware of the fact that the RLA represents around 18,000 landlords who combined let more than one million homes in Britain.

The blog post also said that landlords could serve a tenant notice to leave on the first day of a tenancy. This is so they won’t have any delay in leaving them at the end of the tenancy agreement. However, this practice is in fact soon to be illegal following the passing of the Deregulation Bill in Parliament.

Once a property has been rented, it is illegal for a landlord to visit without providing at least 24 hours notice in writing and checking on prospective tenants on more than one occasion would be a breach of their privacy.

For advice on what is and isn’t appropriate to check on with your tenants, as a landlord; feel free to contact us at Propeller, Wirral Letting Agents.



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Wirral Letting Agents: Liverpool Properties to Rent and New Landlord Licensing Law


Although we are Wirral Letting Agents, we also work in Liverpool and currently have a selection of properties for rent there. From the first of April, it became a requirement that anybody renting out a property within Liverpool must register their details with Liverpool City Council.

This is only the first stage of the application process. The council will advise you through the second part and let you know when your payment is due.

This is part of a city wide licensing scheme, the first of its kind in the UK and landlords of over 50,000 properties have already signed up. The legislation which is live now (since 1st April 2015) requires all private landlords to now hold a license.

The five year license fee is £400 for the first property, then £350 for each property thereafter.

Applications for the license will only be settled on the foundation that the landlord is deemed a ‘fit and proper person’ with investigation into conviction history of certain crimes involving dishonesty, violence or drugs or contraventions of housing law.

Any existing landlords that have not yet licensed their property and are continuing to rent are now  committing a criminal offence and the management of their properties could now be taken over by the council.

For new or existing Liverpool landlords, contact us at Propeller lettings for more information and advice on licensing your property.

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Wirral Letting Agent: Expat Guide to Renting your Home in the UK.


As a landlord, it can be tempting to cut out the middleman. Although, if you’re an expat landlord, that becomes pretty impossible. There are all kinds of issues that are just too tricky to sort from abroad. Here, at Propeller Lettings, we aim to make this as simple as possible for you. If you choose us as your agency, we will take care of everything from the handing over of the keys to checking the property regularly – making things as stress free as possible. 


When not using an agency, being an expat landlord can be an unpleasant, stressful experience. You begin to rely on family and friends to make visits to the property and check up on tenants. This is a lot to ask and can create strains on relationships. 


We know that your doubts and worries of agencies increase when you move out of the UK and feel even less in the loop. But Propeller Lettings want to assure you that we, as an agency, are devoted to sorting your landlord needs on time, efficiently and to the best of our ability. We follow agency codes of conduct and are willing to go above and beyond to ensure your needs are met. 


Don’t get us wrong, being an expat landlord isn’t all negatives. Keeping your property in the UK, rather than selling it when you move away makes sense. It can provide an income, give you a base to return to in the UK and even makes it easier to obtain further mortgages later on, in particular if you’re looking to purchase more buy to let properties.


So, if you’re looking for an agency or becoming an expat landlord is simply only an idea, contact Propeller Lettings and find out how exactly is it that we could help you. 



0151 345 4490 



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Lucky Wirral Landlords Look Forward to Rent Growth

There has never been a better time to be a buy to let landlord. The latest HomeLet index shows that 7 out of 12 regions in the UK have had rent rises in the run up to February. This figure is set to continue rising.

This may be bad news for the tenants, but in a climate were there are far more tenants than properties – it’s hardly shocking. According to Martin Totty, chief executive of Barbon Insurance Group, the parent company of HomeLet: “Demand for private rental property remains high and still outstrips supply, with 80 per cent of agents saying there are more tenants than properties.”

The gap between average London rents and those in the rest of the country are beginning to narrow. The average rent on a whole in the UK is £899 pcm, when removing London from the equation the average rent is £724 pcm. Both of these figures have grown since December 2014 and January 2015 when the figures were £889 including London and £707 excluding London.

In some regions in the UK the rent growth has been as big as 3.1% and 2.5%. Whereas, rents in areas such as London, Wales, East and West Midlands and Scotland have fallen in the past three months.

So, if you’re looking to buy a property to rent out on the Wirral, there has never been a better time and our Wirral Letting Agents have lots of advice for you! You too could be earning amounts such as £724 pcm, how would you feel about that? With an excellent selection of properties on the Wirral, in areas of high demand, what are you waiting for? Make the investment in a property and Propeller Lettings Agents will help with the rest.

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CO - Be Alarmed!

Propeller Lettings Landlords Update: New Law to Protect Tenants From Carbon Monoxide

The Government plans to make sitting Carbon Monoxide (CO Alarms) mandatory. From October 2015, private landlords will be breaking the law if they fail to install CO alarms in the properties that they let out.

This change has been made partially as a result of years of campaigning from groups like CO – Be Alarmed who regularly run campaigns warning of the dangers of Carbon Monoxide Poisoning. Their most recent campaign has focused on keeping private renters safe from Carbon Monoxide.

Carbon Monoxide is a deadly gas that can’t be seen, smelt or tasted. It can only be detected by an audible alarm. Many households across the UK, including those in the rental sector, don’t currently have an alarm due to a lack of awareness. The CO- Be Alarmed campaign research shows that most believe that it is the responsibility of their landlord to fit an alarm.

The Government will  be working with CO- Be Alarmed in the coming months to raise awareness further about CO and to extend the legislation to also cover social landlords. As Wirral Letting Agents we recommend visiting http://www.co-bealarmed.co.uk/how-to-stay-safe/fit-an-alarm/ to any landlords and to take action in fitting your CO alarm as soon as possible.

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west kirby

Live by the Sea and Commute to the City. Wirral Letting Agents Explain the Charms of Wirral Life.

What have Barcelona, Cape Town, Nice and Sydney all got in common? Other than delightful weather? The truth of the matter is these locations all combine city life with beach relaxation. In the UK, things are a little different. Dreary isolated villages or cramped city apartments are common.

Of course a handful of places in the UK boast the best of both worlds. The ability to get up, commute to a city centre hub, come home in the evening and enjoy a delightful view of countryside or a beach (weather not guaranteed) is achieved by few in the UK due to geographical challenges. Those in Brighton may be able to do it, but who fancies a journey crowded commuter train plagued with problems, just to battle rush hour on the tube only to arrive at your office ready to collapse (or open a bottle of wine) instead of a day’s work. Not us that is for certain.

Up here in the North, we do things a little differently and it has to be said that the Wirral is a very special place. Here we have great commuter links to Liverpool and Manchester, or even Chester. Merseyrail is trustworthy, delays are few and far between, so many who live close to a station can easily rely on train links to get them from A to B, or Beach to City as we may prefer.

Check out our Wirral properties, listed by our leading team of Wirral Estate Agents. Our top beach locations include West Kirby, Hoylake and New Brighton and we have many properties in neighbouring towns too.  The new and improved beach front at New Brighton boasts a supermarket, cinema and a selection of bars. For a less lively lifestyle, Hoylake and  West Kirby also offer similar feats but at a laid back pace. All three locations have excellent bus and train links to Liverpool. If you fancy living in the city itself, Crosby offers a living experience to rival the charms of the Wirral.

Heswall, Greasby and Oxton also come highly recommended by our team for a scenic and quiet family base, with the same excellent travel links.

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